COVID-19 Support

Apr 7, 2020

Like many of you, we’ve been reflecting on the many challenges we’re facing as a health IT community and a global society in response to the COVID-19 pandemic.


We at CareCom would like to thank all of you that work in the healthcare field. Especially the ones that have direct contact with patients and their care. Your tireless efforts to provide care and comfort are appreciated and do not go unnoticed.


CareCom is committed to supporting our clients in this uncertain time and understands the unique terminology needs that have and may arise in the coming weeks and months. The need for accurate reporting of data is more apparent to many of us than ever. The dependence on clinical terminologies to be semantically aligned is an essential underpinning of the ability to use this data.  HealthTerm enables standard terminologies to be easily and quickly updated to support the changing needs of discovery. Where months ago, few had ever heard of COVID-19 the need to quickly add to our medical vocabulary and report against it is very present today.

CareCom is supporting efforts by WHO, SNOMED International, Regenstrief Institute, American Medical Association and other authors of content to include the COVID-19 concepts to code systems and value sets.

HealthTerm enables updated medical terminologies (ICD-10, SNOMED, LOINC, CPT®, and others) to be seamlessly used by all the supported clinical and financial systems. Using HealthTerm’s subset capability a user can easily build a subset of concepts that can be used to associate or screen for the state of disease or symptoms.


Thank you and be well.

From the CareCom teams in Denmark and the United States


Existing Clients

For our current HealthTerm clients, we have COVID-19 content updates available for download. If you need assistance to import, please reach out to your assigned point of contact.

HealthTerm® powered by CareCom

What is HealthTerm®?

HealthTerm® is a terminology platform, developed by CareCom over the last 15 years for the international healthcare sector.


How does HealthTerm® Work?

HealthTerm® handles all tasks related to terminologies, code systems and structured content – from creation of a new code system to translation of international code systems or mappings between local code lists and international standards.


What makes HealthTerm® Unique?

HealthTerm® is unique in having a full set of tools to create and maintain all types of code systems and at the same time, it has the performance/security to handle the biggest healthcare enterprises on run-time look-up.


Orion is excited to announce our migration to HealthTerm. The flexibility combined with the high quality control of HealthTerm's tooling is by far the best the market offers today. We offer our customers a complete tooling package with everything from ease of use, maintenance of local code systems and mapping to a huge range of standard code systems based on international process standards with workflow control and process statistics. Additionally the software enables handling multi lingual processing on the fly, patient friendly and clinician friendly terms. Thousands of subset for customers to use in their applications come as standard e.g. for quality measure reporting (CQMs) and detailed support for semantic ontologies.

Chief Medical Officer, Orion Health
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“HealthTerm® can be described as the link between applications and organizations in the healthcare system. It is one of the most advanced products within this specialized market. HealthTerm is a complete solution which can be used in any type of job where classifications and terminologies are essential. HealthTerm ensures consistency as all clinical and administrative systems collect codes from one source – and this in turn provides an increase in patient safety.”

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‘…EU Commission: the epSOS project uses HealthTerm® as the 24/7 terminology webserver, where all the national translations and mappings are created using the mapping and translation modules. The final results of these endeavors now represents the epSOS Central Reference Terminology Server for all participating countries.

The EU Commission
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SHIEC is excited to have CareCom U.S. join the SB&T Partner program,” said Kelly Hoover Thompson, CEO of SHIEC. “SB&T Partners are selected based on their ability to bring unique, value-added solutions to o ur HIE community members. We know some of our members might struggle with a single source of truth for code systems and effective ways to map codes. CareCom U.S. provides the tools and expertise to support our members financial and operational goals. SHIEC looks forward to working with CareCom U.S.

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“HealthTerm® is designed specifically for Clinical Master Data Management, and CareCom has answered all our requirements in a way that shows their experience and a wide knowledge and expertise in managing structured content. We are convinced that HealthTerm® will cover our needs for Clinical Master Data Management on both a short and long-term basis. Furthermore, CareCom will be a great advisor and sparring partner on future customized solutions.” says Alfhild Stokke, Program Manager, The Norwegian Directorate of eHealth.

The Norwegian Directorate of eHealth
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Contact an Expert

Contact an Expert


Corporate Headquarters
CareCom A/S

Kildegårdsvej 20
2900 Hellerup

Phone +45 7025 0507 | Email:

United States:
CareCom U.S. Inc

C/O NYU Urban Future Lab
370 Jay Street, 7th fl
New York
NY 11201

Phone (626) 727-3769 | Email: